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 Credit Card Assistance

 

It is very easy to make mistakes with credit cards.  However, it is also easy to put credit cards to work for you.  Below you will find articles on intelligent credit card usage as well as answers to frequently asked questions. We hope you can use this information to reduce your interest expenditures and even learn how to profit from using your credit card. 

 

If you have a specific question regarding an existing credit card account or an application that has already been submitted, please direct your inquiry to the issuing bank (see chart below). 

 

If you have a question about applying for a credit card or need assistance finding the right credit card, please feel free to contact us at custservice@credit-card-depot.com.

 

Major Bank Contact Information
Bank of America
www.bankofamerica.com
1.800.732.9194
American Express®
www.americanexpress.com
1-800-528-4800
Advanta®
www.advanta.com
1-800-705-7255
Chase Manhattan Bank, N.A.
www.chase.com/creditcards
1-888-MYCHASE
Discover®
www.discovercard.com
1-800-DISCOVER
Citibank
www.citicards.com
See website for phone numbers

 

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Credit Card FAQ's

1.)  How do I verify that the credit card application I am submitting is secure?

To verify that your personal information is being submitted securely:

1.  On any page that asks you to submit personal information, there will be a Padlock which indicates a secure connection.  The (Padlock) will be on the bottom of your browser (the grey part), in the bottom right corner.  Double clicking the Padlock will open the website's SSL (Secure Sockets Layer) certificate.

2.  The certificate will display the registered owner and verify the security of the connection.  For example, if you are applying for an American Express credit card, the verified registrant is www66.americanexpress.com. 

2.)  Does Credit Card Depot Inc. collect personal information from visitors?

Credit Card Depot Inc. is committed to protecting your privacy when you visit our Web site. You can access Credit Card Depot Inc. and browse our site without disclosing any of your personal data. Credit Card Depot Inc. does not collect any personally identifiable information about individuals, such as names and mailing or e-mail addresses.

3.)  Do all credit cards charge a 3% balance transfer fee?

There was a time in the not so recent past when many credit card issuers did not charge this fee.  However, nearly every credit card now charges this fee, which does not exceed $75.  However, this fee is very small in comparison to the value of a 0% balance transfer.  For example, if you were to transfer $5000 from a credit card with 19.9% interest rate, you would pay $75 for the transfer and no interest for a year.  Were you to leave the same balance on your old credit card, you would pay $950 in interest.

Here, a balance transfer saves you $875 in interest and fees.  So, even though the days of the no fee balance transfer appear to be over, the value of the 0% balance transfer is easily worth the 3%.

4.)  What are the most important factors to consider when choosing a credit card?

The answer depends on how you use your card.  If you always pay your bill in full in each month, than APR is a less important factor.  Since you avoid paying interest by paying your bill in full, secondary features such as rewards and annual fees should be considered.

If you do not pay your card in full each month, than the annual percentage rate is the most important factor.  Ultimately, the goal is to limit how much you spend on interest over time, and having a low APR should be the primary factor in your decision.

5.)  What credit cards are available to individuals with bad credit?

The Orchard Bank MasterCard® offers credit cards to those with no credit, little credit, damaged credit or restored credit. We've helped millions of people obtain credit who may not have traditionally qualified for a credit card. Because of our reputation for outstanding customer service, modest fees and a focus on credit education, Orchard Bank credit cards are highly regarded by our cardmembers. With a unique approach of educating customers on all aspects of obtaining and managing credit, the Orchard Bank MasterCard® continues today as a leader in the under-served credit industry. 

You can also view additional bad credit credit cards by clicking here.

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Credit Card Articles

 

Instant Credit Cards:  How Instant Are They?

In the infancy of instant online credit card applications, it was possible to apply for a credit card and receive not only confirmation of your approval, but also the card’s 16 digit number and expiration date as well.  Getting a credit card online was truly an instant process back in the early days.  For a wide array of reasons, identity theft being a major one, the instant online credit card approval process has changed....Read More

 

0% Balance Transfer Credit Cards: How to Avoid Costly Mistakes & Take Advantage of a 0% APR

You've seen the offers: 0% balance transfer, pay no interest for one year.  For those carrying balances on high interest credit cards, the savings that can be reaped with these balance transfer offers is tremendous. However, one false move and you'll not only lose the 0% rate, you might also end up paying a higher rate than the one you previously paid. Credit card issuers call it the default rate, and it can range up to 29.99% or more, a far cry from 0%....Read More

 

Credit Card Mail Offers

It seems like a new credit card offer arrives in the mail every day.  In fact, I often receive two or three on the same day.  The offers, ranging from  thecard4you.com to  mycardmyway.com advertise specific credit cards issued by banks that offer tens if not hundreds of credit cards.  So the question is:  should you accept the mail offer?...Read Full Article

 

Cash Advance Credit Cards: You Should Know About These Costs
While cash advance credit cards allow you to use part of your credit line to withdraw cash, there are a number of fees and fine print issues that must be considered before proceeding with a cash advance.  Getting a cash advance from your credit card is easier than ever.  However, one must be aware of the expenses associated with taking a cash advance before inserting their credit card into an ATM....Read Full Article

 

Cash Back Credit Cards: Gas Rebate Credit Cards Can Save You Money at the Pump
Many people are only familiar with the gas credit cards offered at the gas station. These credit cards are tied to one specific gas station and often charge very high interest rates. However, individuals looking to save money on gas this summer should look no further than the wide range of low interest gas cash back credit cards currently available online. These credit cards offer the flexibility of choosing which gas station to use, as well as anywhere from 3% to 10% cash back on all gas station purchases...Read Full Article

 

0% Credit Cards:  Relief from Rising Interest Rates
If you haven’t checked your credit card statement lately, you should.  Why?  Because just about every time the Prime Rate increases, the interest rate you pay on a variable rate credit card rises accordingly.  Over the past two years, the prime rate has skyrocketed to 8.00%, up 100% from January 2004, when this benchmark rate was a mere 4.00%....Read More

 

Miles Credit Cards: Getting the most out of a Frequent Flyer Credit Card

Airline miles credit cards are among the most popular types of rewards credit cards. However, only a handful of frequent flyer miles credit cards provide great rewards and value. The reason for this is quite simple: most airline specific credit cards charge astronomical annual fees and high interest rates. Therefore, if you want to get free miles, airline flexibility, and the ability to save money on interest and annual fees, there are only four miles credit cards you should consider...Read Full Article

 

The Citi PremierPass Credit Card:  More than your average Airline Miles Card

Citibank’s new PremierPass credit card offers something most airline credit cards do not:  choices.  With the Citi PremierPass, consumers can not only choose which airline they fly on and when they fly, but also, if they want to use their rewards for flying at all.   With the PremierPass, you can redeem the points you earn on Citibank’s Thank You Network for everything from retail gift certificates to statement credits.  In many ways, this is the most innovative rewards credit card on the market today.  Here, I will examine the major features of the Citi PremierPass Elite Card and the standard Citi Premier Pass Card... Read Full Article

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